Turn every question into a step toward enrollment
Give prospective and current learners on-the-spot answers about programs, costs, and key dates, powered by an AI assistant grounded in your admissions content.
Mercateer agent
Typically replies instantly
Choosing a program is high-stakes for learners
Prospective students weigh cost, schedule, and outcomes. When answers are slow or unclear, they put off applying and staff drown in repeat questions.
Unanswered questions stall decisions
When someone can’t confirm cost, schedule, or outcomes, they put off applying.
Recurring questions overwhelm staff
Teams answer the same things every intake cycle, with less time for real conversations.
Policy details trip people up
Credit transfers, attendance, refunds, and deferrals are easy to misread and create friction.
Support built to move learners forward
Instant, accurate program answers
Admissions requirements, deadlines, tuition, and course details, day or night.
Assigned to Mia
Full thread + summary attached
Smooth escalation to staff
When a question needs a human, it moves into a shared inbox with full context.
Lighter load on your team
The assistant resolves routine questions so staff focus on counseling and edge cases.
Consistent policy answers
The same reliable guidance on refunds, deferrals, and transfers, from a single source.
Go live in an afternoon, not a quarter
Connect
Point Mercateer at program pages, admissions FAQs, tuition tables, calendars, and policies.
Shape it
Map applications, enrollment steps, prerequisites, dates, refunds, and deferrals.
Deploy
Drop the widget onto admissions and apply-now pages, plus student portals and help centers.
Refine
Use analytics on top questions and handoffs to cut repeat tickets and lift enrollment.
Education teams that trust Mercateer
Built for teams scaling enrollment and student support.
“Mercateer let us put an AI agent in front of customers in an afternoon, and it actually clears the questions that used to pile up in our queue.”
Maya R.
Head of Support
“Setup was painless, and tuning the agent to our brand voice took minutes. It still handles the bulk of our front-line questions.”
Daniel K.
CX Lead
80%
of routine questions auto-resolved
“We looked at heavier platforms and they were overkill. Mercateer gave us a capable agent plus a real handoff path without the bloat.”
Priya S.
VP of Operations
“Our resolution rate climbed week over week as the agent learned from real conversations. The analytics show us exactly what to fix next.”
Tomás L.
Support Operations
“Customers get an answer in seconds at any hour, and the handoffs that do reach us arrive with the full context already attached.”
Aisha N.
Director of Customer Experience
Questions education teams ask before they start
Make support a reason learners choose you
Start free, no credit card required.
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