Mercateer
Enterprise

Talk to our team about Enterprise

See how Mercateer fits your use case and get a custom demo tailored to your organization: your team, your tools, your security requirements.

What’s included in Enterprise

Dedicated success manager

A named expert for onboarding, monitoring, and ongoing guidance.

Custom integrations

We connect Mercateer to your internal systems and channels so it fits your stack.

SLA guarantees

Contractual availability, reliability, and response commitments your ops can count on.

Advanced security

SSO/SAML, granular audit logs, role-based permissions, and custom controls.

Roadmap priority

Your priorities help steer what we build, and your requests move to the front.

Higher limits

Negotiated usage, seats, and knowledge capacity for organization-wide rollout.

“Mercateer let us put an AI agent in front of customers in an afternoon, and it actually clears the questions that used to pile up in our queue.”
Maya R. · Head of Support, Northwind

Security your board can sign off on

GDPR compliant, with HIPAA and ISO 27001 available on request.

Your data stays yours

Conversations and knowledge stay private to your workspace and your agent. Full stop.

Encrypted end to end

Everything is protected in transit and at rest with industry-standard encryption.

Scoped, verified access

Identity-verified variables ensure each visitor sees only the data that belongs to them.

Make support the reason customers stay

Talk to sales, or start free. No credit card required.

No credit card required