Question 1

How much does an AI answering service cost?

Accepted Answer

Mercateer runs $99–399 a month with bundled minutes, or you can pay per booked call instead. Every plan includes 24/7 answering, price-book quotes, calendar booking, and 30+ languages. Tiers only change how many minutes you get. For comparison, human answering services for the trades typically run $300–500 a month plus per-minute fees.

Question 2

What happens if I use all my bundled minutes?

Accepted Answer

You pay a flat, published overage rate per minute. Calls are never cut off or sent to voicemail mid-month, and the invoice never surprises you. If you hit overage two months running, the next tier up is usually the cheaper move.

Question 3

How does per-booked-call pricing work?

Accepted Answer

You pay only when a real customer ends up booked on your calendar. Spam, robocalls, wrong numbers, and callers who don’t book cost nothing: you pay for jobs on your board, not minutes on hold.

Question 4

Do spam calls count against my plan?

Accepted Answer

No. Robocalls, solicitors, and junk calls are filtered and don’t count against your bundled minutes or your per-booked-call bill.

Question 5

Is there a contract or setup fee?

Accepted Answer

No contract, no setup fee, cancel anytime. Human answering services commonly charge setup fees and lock plans to terms. There’s nothing like that here.

Question 6

Do all plans include the same features?

Accepted Answer

Yes. Every plan does everything: 24/7 answering, price-book quoting, booking, 30+ languages, web chat, SMS, email, transcripts. Tiers only change how many minutes you get.

Question 7

Do I have to change my phone number or phone system?

Accepted Answer

No. Keep your existing number and forward calls to Mercateer (always, after-hours only, or on overflow). It works with any phone system, and you can stop forwarding whenever you want.

	Solo	Crew	Fleet
Usage
Answering minutes / mo	300	800	2,000
Spam calls billed	Never	Never	Never
Published overage rate
Everything, in every plan
24/7/365 answering
Quotes from your price book
Books onto your calendar or board
30+ languages on every call
Web chat, SMS, and email
On-call escalation and tech wake-ups
Call summaries and transcripts
Custom greeting, scripts, and rules
Terms
Setup fee	$0	$0	$0
Contract	None	None	None
Cancel anytime

Every price on this page. No quote form.

Solo

Crew

Fleet

Fine-tune your plan with add-ons

Compare every plan

Pricing questions, answered in dollars

The price is on the page