Mercateer
Docs & API

Launch your agent in minutes

Mercateer is designed to go from sign-up to a live, knowledge-trained agent on your site the same afternoon. Here is the path.

Get started

01

Create an agent

Sign in and add an agent. Set its name, model, and instructions to match your brand voice.

02

Train it

Add text, Q&A pairs, or upload .txt/.md files. Each agent answers only from its own knowledge.

03

Make it yours

Set the welcome message, suggested questions, colors, and launcher position in the live preview.

04

Install the widget

Copy the snippet from the agent’s Install tab and paste it into your site’s HTML before the closing body tag.

05

Watch it work

Replies, leads, and handoffs land in your inbox and analytics in real time.

Configure your agent

Create agent
Reply with AI

Model & instructions

Choose the model and write the system prompt that shapes how your agent answers.

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Tools

Toggle contact capture, scheduling, and knowledge search per agent.

Welcome & suggestions

Greet visitors and offer suggested questions to start the conversation.

Appearance

Match your brand with colors, position, and a custom launcher, then preview before you publish.

Operate & integrate

“Water’s coming through the ceiling.”

On-call dispatched tonight

Shared inbox

Watch live conversations, reply as an operator, assign teammates, and tag threads.

SUpdate subscription
Update database
AI action
Plan updated
$250 $200/moPro plan

Webhooks

Subscribe to conversation, lead, and contact events with signed, retried deliveries.

Contacts & CRM

Every captured visitor becomes a contact with attributes you can read and update.

REST API

Read contacts and a widget’s conversations over a scoped, API-key-authenticated /v1 API.

Common questions

Ready to build?

Create your first agent free, no credit card required.

No credit card required